Complex Supports

At CSBS we understand that everyone’s support needs are different.

Our complex support team is dedicated to working with people who have complex support needs related to behaviours of concern and high intensity daily personal activities.

Behaviours of concern.

Sometimes people display behaviours that indicate they require additional support. We recognise that often these behaviours are a sign that the person is trying to communicate some discomfort or stress or has an unmet need.
When these behaviours are considered high risk for the person or the people around them, we work with the person and other significant people in their life to develop a behaviour support plan which includes strategies to manage the behaviours.

Sometimes a strategy might involve the use of a restrictive practice. Be assured, that the use of restrictive practices is an option of last resort, and at all times we will uphold and protect the person’s rights and dignity.
Examples of high risk behaviours that could be harmful include:

  • self-harm
  • hurting others (pinching, hitting, biting)
  • breaking objects
  • refusing to do something (eating, taking medicine)
  • screaming or swearing
  • undressing
  • hiding from others

Our Positive Behaviour Support Practitioner is a qualified psychologist who uses evidence-based strategies to improve the quality of life of people who display behaviours of concern, as often they are excluded from doing the everyday things that we take for granted.

If you, or someone you know, would benefit from additional support to help them live more independently and improve their quality of life, call us on 1300 18 11 88 and let’s talk about how we can be part of your story.

High Intensity Daily Personal Activities

Our registered nurse and trained support workers are qualified in supporting people with complex health needs.

We are committed to providing a high standard of care to deliver high risk supports to people who require high intensity daily personal activities to meet your healthcare needs.

High intensity daily personal activities is the term used by the NDIS to describe the more complex supports some people need to manage their daily lives.

These include supporting people in their own homes or in community health settings who have:

  • diabetes
  • epilepsy and high risk seizures
  • complex wounds and pressure injuries
  • medication administered by subcutaneous injections
  • complex bowel problems
  • a tracheostomy
  • a stoma
  • a urinary catheter
  • a ventilator
  • swallowing and eating difficulties (tube feeding)

Each person will have a health care plan specific to their needs, and by using a person-led supports approach, people supported by us, will be involved in the planning and management of their care.

Call us on 1300 18 11 88 to arrange an appointment to discuss your health care needs and how we can support you in your high intensity daily personal activities, and let’s talk about how we can be part of your story.


Let's talk about how we can be part of your story.

1300 18 11 88

Providing supports across South East Qld