Provide feedback or make a complaint.

Whether you’re happy, upset, or somewhere in between – we want you to let us know!

Ways to provide your feedback, compliment or complaint.

Call Us

on  1300 18 11 88

Email us

Direct message us

Filling in a Form

on this page. Or load the form in a new tab by clicking here.

How to give feedback, a compliment or make a complaint.

Watch the video below.

What happens if you do make a complaint? 

Download our easy read flyer below.

CSBS Easy Read - Making a complaint

If you don’t want to talk to someone at CSBS, you can contact the NDIS Quality and Safeguards Commission directly:

  • by calling 1800 035 544 – 9am – 5pm Monday to Friday (excluding public holidays)
  • by visiting the NDIS Commission website –

We can also support you to contact the commission. Please talk to your service manager to organise this.

Let’s talk about how we can be part of your story.

Why choose CSBS

CSBS Connect – Access support information in real time. 

CSBS is a NDIS Registered Provider – what that means for you.

About CSBS

Registered NDIS Provider No: ​4050093808 ​- Complex Supports ​Bespoke Solutions

Contact Us

Level 1, 673-679 David Low Way, Mudjimba, QLD 4654

1300 18 11 88