Provide feedback or make a complaint
Whether you’re happy, upset, or somewhere in between – we want you to let us know!Ways to provide your feedback, compliment or complaint.
Call Us
on 1300 18 11 88
Email us
Direct message us
Filling in a Form
at the bottom of this page
What happens if you do make a complaint?
Download our easy read flyer below.
How to give feedback, a compliment or make a complaint.
Watch the video below.
If you don’t want to talk to someone at CSBS, you can contact the NDIS Quality and Safeguards Commission directly:
- by calling 1800 035 544 – 9am – 5pm Monday to Friday (excluding public holidays)
- by visiting the NDIS Commission website – ndiscommission.gov.au
We can also support you to contact the commission. Please talk to your service manager to organise this.