Disability Support the way you want it – that’s what we do.
HOW CAN WE BE A PART OF YOUR STORY?
Since 2017, we have supported people with disability to achieve their goals on their terms as a registered NDIS provider.
NDIS updates, made simple
CSBS is following the latest reforms closely. Explore the latest updates, insights, and guidance to help you feel confident and informed.
Supports We Offer
Supported Independent Living
Complex Care & Support
Hospital to Home Support
We work with you, your family, and your healthcare team to understand your unique needs and find suitable housing options. Our understanding of the NDIS will help guide you.
Community Supports
In Home Supports
We offer a wide range of NDIS-funded in-home support services designed to empower you to live your life on your terms.
Community Nursing
Welcome to CSBS Group
In 2017, I founded CSBS Group with a vision to provide bespoke, participant-led services for people with disability. Our dedication is unwavering, and we pride ourselves on being a steadfast partner for those who entrust us with their care.
With over 30 years of experience in the disability sector, I lead a team of dedicated and experienced professionals who share a deep passion for empowering people with disability.
Our founding vision of a service led by the people we support, promoting excellence across our team, continues to be the heartbeat of CSBS.
Discover the wealth of expertise within our leadership team and service managers.
We do have capacity now and would be honoured to receive your referral.
We look forward to being part of your story.
Vickie Starr, Founder & Director.
Getting Started Is Easy
Connect
Call us on 1300 18 11 88, fill in our general contact form or complete a referral form and tell us about the supports you are looking for.
Talk
Are we a good fit for your needs? Let’s take the time to find out.
Plan
Then we Discover, Design, Deliver & Develop – our 4D‘s!
Why Choose CSBS as your NDIS Provider
CSBS Connect
Access real-time Participant support information through CSBS Connect.
Advocacy - It's about time
CSBS advocates for the rights of people with disabilities and emphasises the importance of advocacy support.
We Co-Design supports
You know your needs and we know the NDIS. Together we can co-design your supports at home that will match your preferences to live the life you want.
Your Data. Protected. With Purpose.
When you share your information with us, you’re placing trust in our hands — and we don’t take that lightly.
We recognise that we hold very sensitive information about both the people we support and the people we employ, and we place equal value on protecting it all.
We engage in reflective practice
Reflective Practice is a daily feature of the supports and services we provide. The act of curiously asking questions is one of the most meaningful ways we avoid making assumptions and support you to do the things you want to do, or do the things you have to do, in a way that’s ok with you.
Person-led supports
Person-led suppports is a relationship-based model of co-designing your supports, that places you at the centre of all your life decisions.
Open up a world of possibilities, options and partnerships – be supported to set your goals, problem-solve and make decisions to live your best life.
Our 4D Evolution
Our agile and iterative approach to providing supports makes all the difference. Experience supports that grow and improve with you.
We are a registered NDIS provider
To be a registered NDIS provider, we must undergo and pass a full audit of our systems and supports every three years. It's a process that we think makes us a better more capable and trustworthy partner for you.
Your safety, our priority
We pride ourselves on going above and beyond to ensure our support workers are equipped with the necessary knowledge and skills to provide high-quality care.
Our 9 principles of Support
The 9 Principles of Support weren’t born in a boardroom. They're a guiding framework born from years of industry experience.
The Golden Thread of Advocacy
At CSBS, we don’t just tick boxes—we support people and honour human stories. The Golden Thread of Advocacy is the journey that empowers every one of us to make a real, measurable difference in the lives of the people who choose us to support them.
Support Workers training
We believe support workers provide the best support to people when they are equipped with the right knowledge and systems to enable them to do their job.
We'll speak your language
We’re committed to ensuring that all information is accessible to you in a way that you can understand.
What do the people we support say about us?
Across the table:
Our stories & insights into disability support
From Struggling to Thriving: A Small Challenge with a Big Impact
At CSBS, we often talk about the importance of the right environment, consistency, and support. Recently, we brought that idea to life in a simple and surprisingly adopted way through our Plant Revival Challenge. It started with a group of struggling office plants...
The NDIS just spelled out its evidence hierarchy. Here’s what it means.
Part of our ongoing series on the NDIS reforms · May 2026 Image: ABC news The new NDIS Bill, introduced to Parliament last week, does something the sector has been waiting on for years. It sets out, in plain language, exactly what evidence...
“I am more than what I cannot do”: the story behind our NDIS reform coverage
https://youtu.be/Hbzr7RpJHDs Over the coming weeks, you'll see a steady stream of short videos from us about the NDIS reforms introduced to Parliament last week. Almost every one of them will carry the same hashtag — #IAmMoreThanICannotDo. Here's why. The report...
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WE HAVE CAPACITY
GET STARTED TODAY!