A Fresh Start with CSBS.
Don't get lost in all the latest NDIS Changes.
Feeling lost wth all the NDIS changes?
Don’t worry, you’re not alone, many NDIS participants are navigating uncertainty amidst the ongoing reforms.
At CSBS,
we’re here to guide you through this transition and ensure a seamless journey.
We are a NDIS provider of choice
Choosing the right provider to meet your needs can feel overwhelming with so many options. It’s important to know that the provider you choose truly understands you and delivers the right supports in the right way, so you can live life on your terms.
At CSBS, we take the time to get to know you—your needs, goals, and preferences—before you commit to our services. Through open conversations, we’ll explore the important people in your life, your challenges, and what matters most to you, ensuring our supports are tailored to fit you perfectly.
Person-Centred since 2017
Why Choose CSBS as your NDIS Provider?
CSBS Connect
Access real-time Participant support information through CSBS Connect.
Advocacy - It's about time
CSBS advocates for the rights of people with disabilities and emphasises the importance of advocacy support.
We Co-Design supports
You know your needs and we know the NDIS. Together we can co-design your supports at home that will match your preferences to live the life you want.
Your Data. Protected. With Purpose.
When you share your information with us, you’re placing trust in our hands — and we don’t take that lightly.
We recognise that we hold very sensitive information about both the people we support and the people we employ, and we place equal value on protecting it all.
We engage in reflective practice
Reflective Practice is a daily feature of the supports and services we provide. The act of curiously asking questions is one of the most meaningful ways we avoid making assumptions and support you to do the things you want to do, or do the things you have to do, in a way that’s ok with you.
Person-led supports
Person-led suppports is a relationship-based model of co-designing your supports, that places you at the centre of all your life decisions.
Open up a world of possibilities, options and partnerships – be supported to set your goals, problem-solve and make decisions to live your best life.
Our 4D Evolution
Our agile and iterative approach to providing supports makes all the difference. Experience supports that grow and improve with you.
We are a registered NDIS provider
To be a registered NDIS provider, we must undergo and pass a full audit of our systems and supports every three years. It's a process that we think makes us a better more capable and trustworthy partner for you.
Your safety, our priority
We pride ourselves on going above and beyond to ensure our support workers are equipped with the necessary knowledge and skills to provide high-quality care.
Our 9 principles of Support
The 9 Principles of Support weren’t born in a boardroom. They're a guiding framework born from years of industry experience.
The Golden Thread of Advocacy
At CSBS, we don’t just tick boxes—we support people and honour human stories. The Golden Thread of Advocacy is the journey that empowers every one of us to make a real, measurable difference in the lives of the people who choose us to support them.
Support Workers training
We believe support workers provide the best support to people when they are equipped with the right knowledge and systems to enable them to do their job.
We'll speak your language
We’re committed to ensuring that all information is accessible to you in a way that you can understand.
Ready To Take the Next Step?
Contact us today to discuss your specific needs and explore how CSBS can help you navigate the NDIS reforms.
Call today
Email us directly
Our head office can be found at
673-679 David Low Way
Mudjimba Q 4564
Contact Us
Across the table:
Our stories & insights into disability support
From Struggling to Thriving: A Small Challenge with a Big Impact
At CSBS, we often talk about the importance of the right environment, consistency, and support. Recently, we brought that idea to life in a simple and surprisingly adopted way through our Plant Revival Challenge. It started with a group of struggling office plants...
The NDIS just spelled out its evidence hierarchy. Here’s what it means.
Part of our ongoing series on the NDIS reforms · May 2026 Image: ABC news The new NDIS Bill, introduced to Parliament last week, does something the sector has been waiting on for years. It sets out, in plain language, exactly what evidence...
“I am more than what I cannot do”: the story behind our NDIS reform coverage
https://youtu.be/Hbzr7RpJHDs Over the coming weeks, you'll see a steady stream of short videos from us about the NDIS reforms introduced to Parliament last week. Almost every one of them will carry the same hashtag — #IAmMoreThanICannotDo. Here's why. The report...