SIL Provider Sunshine Coast

CSBS is a registered NDIS provider of Supported Independent Living (SIL) on the Sunshine Coast

As a provider of SIL supports on the Sunshine Coast, we understand how important it is for people with disability and their families to feel safe, comfortable, and confident with the providers of their supports.

Our expertise and our approach is what sets us apart from other providers. We welcome your Sunshine Coast SIL referral, or questions about any stage of the SIL process. 

We know how hard it can be for families who have been caring for someone with a disability to hand over the responsibility of day to day living to another person or organisation. We will work with a Participant’s entire support network to ensure they are as involved as they want to be in the person’s ongoing care.

Why choose CSBS to support you?

mental health and disability support

Physical, intellectual and psychosocial disability support.

We support Participants who may have a physical disability, intellectual disability, a psychosocial disability – or any combination of these.

We have extensive experience in working with Participants who have significant complexity in relation to their support needs.

continuous improvement

We strive for continous improvement as a provider - constantly learning, evolving and improving.

Our reflective practices are embedded in everything we do.

Our 4D model of engagement continually guides our approach by co-designing the supports that are relevant and wanted by the people we support.

restrictive practices and complex supports

Positive Behaviour Support & Regulated Restrictive Practices

Our in-house Positive Behaviour Support Practictioner works with both Participants and staff to ensure that Participants are supported in a way that best meets their needs.

Participants who have a Positive Behaviour Support Plan or Regulated Restrictive Practices can benefit from our extensive experience with complex supports.

Our actions speak louder than our words.

Our committment to having the very best people work at CSBS brings a fresh style and level of quality support to every Participant.

Our support workers are carefully chosen for their experience, skills, & values. 

Our team of support workers are selected because they share our values when it comes to providing person-focused and individual care and support to people with disability.

Many of our support workers have worked in the sector long enough to understand the journey from institutional care to community care that so many Participants have travelled and want to be involved in making people’s goals, dreams, and wishes a reality.

Our support workers receive a comprehensive in-person induction & training session when they commence with CSBS, as well as ongoing mentoring and training when required. They are also supported by our in-house psychologist who works internally to build strong support teams for Participants. 

experienced support workers

A qualified, skilled and experienced management team.

The team that keeps our operational wheels turning behind the scenes have more than 200 collective years of experience providing supports, advocating for positive change, and influencing policy in the disability sector.

From service managers to the Executive Leadership Team – our complementary skills, depth of experience, and our commitment to delivering high quality, connected supports is not easily found.

The CSBS SIL Referral Process.

1. Submit a referral

Reach out to us by your preferred contact method – we can receive referrals here or send us an email info@csbs.com.au … or you can just give us a call on 1300 18 11 88.

2. Let's Talk

We like to meet you and the people important to you. If you are looking to co-tenant with another Participant/s, this is when we can explore who might be suitable and arrange a meet & greet.

3. Receive a quote

After we have learnt about your support requirements as well as your funded supports and budget, we can provide a quote for you to review and accept.

4. Sign a service agreement

After you have accepted your quote, we will provide a service agreement for you to read and accept. Once accepted, supports can commence.

Our Referral Process is all underpinned by our 4D Model & 9 Principles of Support

The CSBS 4D model – is our interconnected way of working with people to design & deliver supports that are relevant & wanted. Our 4D model, along with our 9 Principles of Support guide our every step.

Let’s talk about how we can be part of your story.

1300 18 11 88

Providing supports across Queensland