Supporting our Support Workers

Excellent training & induction + Ongoing support & mentoring = great support workers

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Our support workers are our greatest asset

We believe support workers provide the best support to people when they are equipped with the right knowledge and systems to enable them to do their job.

Knowledge that ensures they understand how to work within the NDIS guidelines backed up by systems and resources that support them in their role.

We don’t believe in the online “tick and flick” inductions just to meet a compliance requirement.

Watching some videos at home, answering a few questions that are “knowledge” checks is simply not enough. Support work can be challenging and complex. It can be fun but also very emotionally taxing. There are a myriad of regulations that workers need to be very knowledgeable of to ensure they are providing supports that are within the NDIS Guidelines & Code of Conduct.

We have a comprehensive full day training and induction session with every new worker that joins CSBS in addition to an online induction. The sessions cover topics such as how to write a progress (shift) note, how to identify a restrictive practice and what to do if a reportable incident occurs.

What our support workers say about CSBS

Getting Started Is Easy

Connect

Call us on 1300 18 11 88, fill in our general contact form or complete a referral form and tell us about the supports you are looking for.

Talk

Are we a good fit for your needs? Let’s take the time to find out.

Plan

Then we Discover, Design, Deliver & Develop – our 4D‘s!

LEARN ABOUT OUR PROCESS

Supports We Offer

Behaviour Supports

Our Behavior Support Practitioners help you to develop healthier ways to express yourself. We'll create a personalised plan to support your goals, including improving communication, managing emotions, and learning safe responses.

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Supported Independent Living

At CSBS, we believe that everyone deserves the freedom to live independently. We work alongside you to create a personalised support plan that helps you achieve your goals. We're with you every step of the way!

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Complex Care & Support

CSBS specialise in complex care and personalised support. We help manage daily routines for those with diabetes, epilepsy, wounds, and more. Our Person-led approach makes all the difference.

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Hospital to Home Support

We work with you, your family, and your healthcare team to understand your unique needs and find suitable housing options. Our understanding of the NDIS will help guide you.

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HIDPA

We deliver high-intensity daily personal activities (HIDPA) for people at home and in the community. Our commitment to providing an exceptional standard of care when delivering high-risk supports sets us apart.

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Community Supports

Our community-based supports focus on helping you build meaningful relationships and a strong sense of belonging. We’ll assist you in developing recreational pursuits and exploring opportunities to connect with others in your community.

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In Home Supports

Home is safe place where you should feel empowered.
We offer a wide range of NDIS-funded in-home support services designed to empower you to live your life on your terms.

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