Disability Support the way you want it – that’s what we do.

HOW CAN WE BE A PART OF YOUR STORY?

Since 2017 CSBS has been a registered NDIS provider dedicated to helping people with disability achieve their goals on their terms.

Supports We Offer

Behaviour Supports

Our Behavior Support Practitioners help you to develop healthier ways to express yourself. We'll create a personalised plan to support your goals, including improving communication, managing emotions, and learning safe responses.

Supported Independent Living

At CSBS, we believe that everyone deserves the freedom to live independently. We work alongside you to create a personalised support plan that helps you achieve your goals. We're with you every step of the way!

Complex Care & Support

CSBS specialise in complex care and personalised support. We help manage daily routines for those with diabetes, epilepsy, wounds, and more. Our Person-led approach makes all the difference.

Hospital to Home Support

We work with you, your family, and your healthcare team to understand your unique needs and find suitable housing options. Our understanding of the NDIS will help guide you.

HIDPA

We deliver high-intensity daily personal activities (HIDPA) for people at home and in the community. Our commitment to providing an exceptional standard of care when delivering high-risk supports sets us apart.

Community Supports

Our community-based supports focus on helping you build meaningful relationships and a strong sense of belonging. We’ll assist you in developing recreational pursuits and exploring opportunities to connect with others in your community.

In Home Supports

Home is safe place where you should feel empowered.
We offer a wide range of NDIS-funded in-home support services designed to empower you to live your life on your terms.

Welcome to CSBS Group

In 2017, I founded CSBS Group with a vision to provide bespoke, participant-led services for people with disability. Our dedication is unwavering, and we pride ourselves on being a steadfast partner for those who entrust us with their care.

With over 30 years of experience in the disability sector, I lead a team of dedicated and experienced professionals who share a deep passion for empowering people with disability.

Our founding vision of a service led by the people we support, promoting excellence across our team, continues to be the heartbeat of CSBS.

Discover the wealth of expertise within our leadership team and service managers.

We do have capacity now and would be honoured to receive your referral.

We look forward to being part of your story.

Vickie Starr, Founder & Director.

Getting Started Is Easy

Connect

Call us on 1300 18 11 88, fill in our general contact form or complete a referral form and tell us about the supports you are looking for.

Talk

Are we a good fit for your needs? Let’s take the time to find out.

Plan

Then we Discover, Design, Deliver & Develop – our 4D‘s!

Why Choose CSBS as your NDIS Provider

CSBS Connect

Access real-time Participant support information through CSBS Connect.

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Advocacy - It's about time

CSBS advocates for the rights of people with disabilities and emphasises the importance of advocacy support.

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We Co-Design supports

You know your needs and we know the NDIS. Together we can co-design your supports at home that will match your preferences to live the life you want.

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Path Planning

We use PATH Planning to map your goals and work with you to get there. How can we help you achieve?

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We engage in reflective practice

Reflective Practice is a daily feature of the supports and services we provide. The act of curiously asking questions is one of the most meaningful ways we avoid making assumptions and support you to do the things you want to do, or do the things you have to do, in a way that’s ok with you.

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Person-led supports

Person-led suppports is a relationship-based model of co-designing your supports, that places you at the centre of all your life decisions.

Open up a world of possibilities, options and partnerships – be supported to set your goals, problem-solve and make decisions to live your best life.

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Our 4D Evolution

Our agile and iterative approach to providing supports makes all the difference. Experience supports that grow and improve with you.

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We are a registered NDIS provider

To be a registered NDIS provider, we must undergo and pass a full audit of our systems and supports every three years. It's a process that we think makes us a better more capable and trustworthy partner for you.

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Your safety, our priority

We pride ourselves on going above and beyond to ensure our support workers are equipped with the necessary knowledge and skills to provide high-quality care.

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Our 9 principles of Support

The 9 Principles of Support weren’t born in a boardroom. They're a guiding framework born from years of industry experience.

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Support Workers training

We believe support workers provide the best support to people when they are equipped with the right knowledge and systems to enable them to do their job.

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We'll speak your language

We’re committed to ensuring that all information is accessible to you in a way that you can understand.

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What do the people we support say about us?

I wanted to share with you a big thank you for the email/info/directions re CSBS Connect. So clear and easy to follow. Irene had mentioned how easy it was however I was not convinced. I procrastinated and procrastinated some more before finally attempting what I thought would be a time consuming, frustrating and difficult process of uploading it on to my phone etc ... thinking it would be a drama ... and surprisingly and delightfully it was pleasantly straightforward. A big congrats to you and your clear and straightforward instructions.

Bernadette (B)

"We had so many issues with our previous organisation, and CSBS has fixed them all."
"They have great communication skills"
"They coordinate well with the GP and allied health teams and ensure timely reviews."
"They always listen to my feedback and fix any issues I have"
"I rate them 10/10"
"They always listen to my feedback and fix any issues I have"
"The support staff are very well trained and highly skilled"
"They all take safety very seriously."
"I feel so much safer now I have moved to CSBS"
"My child’s quality of life has improved immensely."
"I cannot fault them, they are 10/10"

Across the table:

Our stories & insights into disability support

NDIS: 3 October legislation changes

NDIS: 3 October legislation changes

SUMMARY: Effective October 3, 2024, the NDIS is introducing several key changes to enhance clarity and flexibility for participants. Key Highlights: New Definition of NDIS Supports: A new definition has been introduced to guide the use of NDIS...

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